My Mom's iPhone used to be synced to my computer, a Mac. She recently got a new computer, a Windows laptop, so I set that up for her. I did a sync to the Windows laptop and that seems to work fine except that none of the existing music was deleted. I.E. We want it to be deleted.
When I try and sync all her music on the laptop, it complained that there was not enough space even though her entire library is less than half the phone's capacity.
Syncing an existing album duplicates the album inside Music. Syncing a new albums copies over the new album and that is manageable through iTunes. No existing music can be deleted. When I check "Manually manage music and videos", none of the existing music appears.
At the moment I have the following options checked:
Summary Automatically sync when this iPhone is connected Sync only checked songs and videos Sync music Selected playlists, artists, albums, and genres <Selected a new album>
The following questions do not help.
- itunes sync does not delete songs
- how can i remove unchecked and deleted songs in iTunes from my iPhone
- iPhone 4
- iPhone iOS 7.1.2
- iTunes for Windows - just downloaded from website, I assume it is the latest but I cannot find "About"