Ask Different is a question and answer site for power users of Apple hardware and software. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

Today I wanted to download a free application from the AppStore.

First it wanted me to review my account settings, I accepted the license, then filled out the empty fields and it asked for my payment settings. Since I don't have US payment method, I had to switch to the Hungarian store, because no payment was not an option there.

They charged me (for around $4) and switched me to the Hungarian store. Later I could set it back to the US store with iTunes where I could check the no payment option.

So I have an US account again.

But since then I could not download any application. It starts to download it, finishes the progress bar and then this alert window appears:

The application could not be downloaded.

Of course there is no problem with my Internet connection.

The application is installed nevertheless but the AppStore application could not see it as an installed app so I could not check the updates for it.

Update: In the /var/log/install.log it seems the installation has been finished:

May  4 09:33:16 krtek installd[14760]: PackageKit: ----- Begin install -----
May  4 09:33:16 krtek installd[14760]: PackageKit: request=PKInstallRequest <1 packages, destination=/>
May  4 09:33:16 krtek installd[14760]: PackageKit: packages=(\n    "PKLeopardPackage <file://localhost/Users/raszi/Library/Application%20Support/AppStore/414445104/mzm.cufsjzsc.pkg#com.most-advantageous.windowflow.pkg>"\n)
May  4 09:33:16 krtek installd[14760]: PackageKit: Extracting file://localhost/Users/raszi/Library/Application%20Support/AppStore/414445104/mzm.cufsjzsc.pkg#com.most-advantageous.windowflow.pkg (destination=/var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root/Applications, uid=0)
May  4 09:33:17 krtek installd[14760]: PackageKit: Shoving /var/folders/zz/zzzivhrRnAmviuee+++++++++++/Cleanup At Startup/PKInstallSandbox-tmp/Root (1 items) to /
May  4 09:33:17 krtek installd[14760]: PackageKit: Registered bundle file://localhost/Applications/
May  4 09:33:17 krtek installd[14760]: Installed "WindowFlow" ()
May  4 09:33:17 krtek installd[14760]: PackageKit: ----- End install -----


Moving away ~/Library/Application Support/AppStore/ did not help the problem, update still not working:

An error has occurred

share|improve this question
This sounds like a bit of a convoluted situation that might benefit from App Store account support -- they are known to be very helpful:… – Austin May 6 '11 at 6:45
up vote 1 down vote accepted

The Reset cache solved my problem in the iTunes advanced preferences:

iTunes Advanced Preferences

Since then I can install and upgrade applications from AppStore.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.