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I will be in Korea for 5 months, I'm about to buy an iPad 2 there and I'll be back in London or France in September. I would like to know if my warranty will be valid in England or in France in case something happens because there are no Apple Stores in Korea, but only retailers.

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3 Answers 3

Yes. But with a cost.

From Apple's iPad warranty docs:

If you seek service in a country that is not the country of original purchase, you will comply with all applicable import and export laws and regulations and be responsible for all custom duties, V.A.T. and other associated taxes and charges. Where international service is available, Apple may repair or exchange defective products and parts with comparable products and parts that comply with local standards. In accordance with applicable law, Apple may require that you furnish proof of purchase details and/or comply with registration requirements before receiving warranty service. Resources with more details on this and other matters on obtaining warranty service are described below.

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From my experience, this will be fine. Apple doesn't seem to be fussy about warranty cards and the like, they just take the device, look at the serial number, and that tells when it was bought. I've had no problems with getting devices bought in the US serviced in Thailand, as long as it's within the warranty period. This has never involved any extra cost.

Unlike some companies, Apple seems to accept the reality that these days, people are very mobile, moving from one country to another. This is different to, for example, cameras, where warranties can be quite restrictive.

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I understand, thank you very much for your answer Anthony Green. I was a little bit afraid but it seems like Apple understand better than every other companies that we'r living in a global world now. I'm going to buy it asap then, thanks again. –  sowon kwon May 3 '11 at 5:38
    
Yes, that's one of the nice things about getting Apple stuff. –  nthonygreen May 3 '11 at 13:19
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@anthonyg, I am afraid you are wrong, and whilst I can't answer specifically for the ipad, I can for the iPhone and the MacBook Pro. iPhone's warranty DOES NOT extend beyond the country of purchase, and without having reviewed their warranty information on the iPad, I would presume as a mobile device, it would be similar. The MacBook Pro, on the other hand, IS covered. I discovered this first hand when I purchased two iPhone's in Aus before moving to Thailand. Both phones developed issues in the first year. –  Madivad Aug 25 '13 at 11:29
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I thought I would look it up... "IMPORTANT RESTRICTION FOR iPHONE AND iPAD SERVICE. Apple may restrict warranty service for iPhone and iPad to the country where Apple or its Authorized Distributors originally sold the device." from apple.com/legal/warranty/products/ipad-english-a.html which (incidentally) is the same as the iphone version. As I mentioned, I was refused services from an authorised apple repairer in Thailand. I rang apple direct whilst standing in the store (hoping they would back me up), they didn't! As it turned out, we got them fixed on a holiday back to Aus. –  Madivad Aug 25 '13 at 11:34
    
Interesting, thanks. It does sound a bit vague -- "may restrict" -- I wonder what the criteria are? iPad was fine for me. Maybe this has changed recently. –  nthonygreen Aug 31 '13 at 9:38
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After leaving a comment on @anthonyg's answer, I realised this question is 2 years old. Exactly two years ago, I was living in Thailand but before moving there I purchased two iphones (one each for my wife and me).

The long of it appears in anthonyg's question, the short of it was that both developed warranty issues and whilst my MacBook Pro was in getting something fixed under warranty, they (the authorised apple reseller/repairer) refused to take our phones because they were purchased in Australia. I called apple whilst I was standing in the store and they backed the repairer. They would not honour the warranty for the iPhones in Thailand even though the phones were well within the warranty period.

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