Ask Different is a question and answer site for power users of Apple hardware and software. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I'm helping my Dad over the phone to upgrade his iPad. He's a senior, and definitely not tech savvy.

When we go to Settings > General, there is no "Software Update" option. His current version is iOS 4. Where can I find the option to update the software wirelessly on iOS 4.0?

share|improve this question
up vote 6 down vote accepted

iOS 4 can't be updated over the air. OTA updating was introduced in iOS 5.

To update the iPad to iOS 5, you need to use iTunes. Connect the device to iTunes and it should prompt that a new version of iOS is available and allow the device to be updated.

Then, in the future, the device can be updated using Software Update from settings.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.