My friend has a Mac book pro. I'm afraid I know nothing else about it.
For reasons unknown, and I dare not ask, she decided to rub a magnet over it, beside the touch pad.
She heard a strange noise, and powered it off. Then, when turning on, she just saw a question mark on the screen.
I'm guessing she's either wiped or destroyed the SSD. However, she's asked me to restore it and I know nothing about this.
Whilst my research shows me that files may have been synced to the Cloud (the cloud? Surely they mean to a server, using the technologies which have been available for years). But it doesn't state if the OS is backed up.
The computer didn't come with any discs.
On a Windows PC (which I have little experience with), I know that some times the OS isn't included but the serial number is, so you can get an ISO and re-install it that way.
Other PC's include the installation files on a partitioned hard drive.
My question is, is there a uniformed way Apple supply the OS with Mac products (unlike PC's)? If so, what is it?