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Here is what I tried...

  1. Do Not Disturb is off
  2. In Settings -> Sounds, Vibrate on Ring is off and Vibrate on Silent is off
  3. The switch on the side is set to silver not red.
  4. The music will play over the headphones and over the speaker.
  5. The keyboard click sound will play over the headphones and over the speaker.
  6. I looked in Settings -> Accessibility and there doesn't seem to be anything in there (however whenever I got the phone the zoom was turned on)

I don't know what else there is to try, but it doesn't play the ring tone when the phone rings.

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I think you indirectly answered the question, but when you go to Settings.app -> Sounds -> Ringtone, does the ringtone you have selected play as expected when you tap it? –  bassplayer7 Mar 10 '14 at 19:31
Yes it does play the sounds when I tap the ringtone. But it still does not ring when I call it. –  leeand00 Mar 10 '14 at 19:53
And restarting the iPhone doesn't improve? –  Andrew U. Mar 13 '14 at 14:08

6 Answers 6

up vote 2 down vote accepted

I believe this is fixed in the latest iOS 7 update.

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Sorry we couldn't help. I had a syncing issue that was cleared up by 7.1 –  dwightk Mar 13 '14 at 14:05

moving mine in and of the holster moved the ringer button to the off position accidently. Glad it was something that simple....but sure stumped me for a while. the ringer button is the one above the volume buttons on the left side

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Try this, hold on home and lock button for 10 second, Mine would vibrate for incoming calls but would not ring. This fixed mine right away.

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There is a ring/silent switch on the left side of the iPhone 5s, (right side for iPhone 6), just above the sound up and down arrows. Slide it up, and that should turn your ringer back on, you should be able to hear your phone ring.

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I had the same problem - everything looked right in settings but my iphone5 still only vibrated. The ring tone that I had it set to indeed had stopped working when I tested it, so I switched to another ring tone and it works.

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Power volume flex cable is damaged, change it

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The accepted answer indicates this isn't the case. Want to remove this? It's wrong and will attract down votes. –  Ian C. Dec 23 '14 at 23:07

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