Ask Different is a question and answer site for power users of Apple hardware and software. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

Are there certain formatting requirements or minimum resolution requirements for a video to play in an iPad? I had presumed that any video that would play in an iPhone would also play in an iPad.

But I have a website that includes videos. For browsers, these videos are displayed using Flash Video. These videos are also converted into MP4 files for playback on mobile devices.

Users can view our videos just fine using the iPhone and iPod Touch, but when someone goes to view the same video using the iPad it won't play the video.

What gives?

share|improve this question
Are you able/willing to divulge a link so we can inspect the content and it's encoding formats? – Jason Salaz Apr 15 '11 at 8:11

Does the browser location actually end with ".mp4" and you get the Can't Play (play triangle with the slash through it) icon?

Who set up the site? It's possible that it is serving MP4s for "mobile" devices like the iPhone, but the full Flash site for the iPad.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.