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I was given a MacBook Air from my step mother because she never used it. I tried upgrading everything but every time I try to update it, it stays the same old version. Do i need to go to the store first?

It's still on OS X 10.6.8

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Hi - and welcome to Ask Different! As for your MacBook Air - you can upgrade to 10.9 using the following instructions from Apple (apple.com/osx/how-to-upgrade). And, if you get stuck, don't hesitate to ask more questions here - or visit an Apple Store for help. That is what they do. –  Scot Jan 4 at 21:31
    
We may need a little more information here in order to help - were you able to download the 10.9 (Mavericks) installer - and what happened when you tried to apply it? –  Scot Jan 4 at 21:37

2 Answers 2

up vote 3 down vote accepted
  1. Open the Mac App Store (/Applications/App Store.app)
  2. Download the OS X Mavericks app.
  3. Run it from the /Applications folder if it doesn't automatically run.
  4. Follow the instructions.
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It's been a long time since I was working on 10.6.8. To my knowledge the upgrade is easier than you think. I hope the following steps are accurate and give you the requested outcome, a working OS X Mavericks (10.9).

1. Click on the little Apple logo in the top left corner of your screen.

enter image description here

2. A drop-down menu should appear looking like this (see below). Press Software Update....

enter image description here

3. Then the following window should pop up (see below). Press Show Details.

List item

4. The window below should appear. In line 1 (Mac OS X Update) you should see under version 10.9.1. (Ignore the other options for now). Make sure the blue box in front of Mac OS X Update is ticked and all others un-ticked.

enter image description here

5. Finally, there are 3 buttons at the bottom of this window looking like this. Instead of 5 items (like in the image) it should say Install 1 Item. Press this button and from there you should have clear guidance.

enter image description here

Good Luck!!

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Major updates (10.x) are not distributed through Software Update. –  grgarside Jan 4 at 22:50
    
My bad, I forgot about that completely :/ Thanks for correcting me. I have up-voted yours so mine does not get in the way. I forgot there was an App Store for that long. –  Felix_Sim Jan 4 at 22:52
    
Felix is correct that you need to install 10.6.8 before the App store will allow you to upgrade further. –  bmike Jan 5 at 2:39
    
@bmike She mentions though at the end of her post that It's still on OS X 10.6.8. Thus, I guess my post is fairly useless. –  Felix_Sim Jan 5 at 6:25

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