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I've noticed on several occasions that the earpiece speaker in my iPhone 5 is uncomfortably loud during phone conversations. Yes, I can just hold the phone further from my ear, but in quiet environments the buzzing of the voice on the other end can be heard from quite a distance. To clarify, I'm not referring to the main speakers (speakerphone) or using headphones.

Is there any adjustment I can make to enable lower volumes? I've searched and seen many results about boosting the volume, but I want to do the opposite.

If this is an unusual problem, could it be a hardware issue specific to my phone?

I've subjectively compared the volume of the iPhone 5 to an LG Optimus G Pro, and the middle volume of the Optimus sounds higher than the lowest volume on the iPhone.

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I have the same (or closely related) issue when I receive a phone call while listening to music with headphones. The call volume is maxed out and I cannot lower it with the volume switch on the side of the phone or by the headphone volume switch. Conversely, I do not have this issue when I make a phone call with headphones in or out. I have looked over all the menus and cannot find a resolution to this issue. – user64000 Dec 4 '13 at 3:25

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