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I just bought late-2013 13-inch MacBook Pro with retina. I want to connect it to my Samsung 32'' TV at home and DELL u2412m monitor at work. None of these connection is working right now.

MacOS X 10.9 display preferences tells me that a display is connected, and enlarge the screen to it, but no picture on the display is showing. I also try to mirror my screen to external hdmi-connected display with the same lack of "result": no picture.

Can one help me?

Update: Logs while connecting external tv:

Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: Received display connect changed for display 0x4280600
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: Found 29 modes for display 0x04280600 [18, 11]
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: Received display connect changed for display 0x3f003d
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: Found 1 modes for display 0x003f003d [1, 0]
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: Received display connect changed for display 0x3f003e
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: Found 47 modes for display 0x003f003e [19, 20]
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: Display 0x003f003e changed state to online
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: Display 0x04280600: GL mask 0x1; bounds (0, 0)[1280 x 800], 29 modes available
     Main, Active, on-line, enabled, built-in, boot, OpenGL-accel, Vendor 610, Model a018, S/N 0, Unit 0, Rotation 0
     UUID 0xe0ba58386be1d819c82b5fe445e5abaf, ColorProfile { 2, "HD 709-A"}
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: GLCompositor: GL renderer id 0x01024501, GL mask 0x0000000f, accelerator 0x00004693, unit 0, caps QEX|MIPMAP, vram 1024 MB
     texture max 16384, viewport max {16384, 16384}, extensions FPRG|NPOT|GLSL|FLOAT
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: Display 0x003f003f: GL mask 0x8; bounds (2304, 0)[1 x 1], 2 modes available
     off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 3, Rotation 0
     UUID 0xffffffffffffffffffffffffffffffff
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: _CGXGLDisplayContextForDisplayDevice: acquired display context (0x7fa798e0c6c0) - enabling OpenGL
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: GLCompositor: GL renderer id 0x01024501, GL mask 0x0000000f, accelerator 0x00004693, unit 0, caps QEX|MIPMAP, vram 1024 MB
     texture max 16384, viewport max {16384, 16384}, extensions FPRG|NPOT|GLSL|FLOAT
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: Display 0x0b41f002: GL mask 0x4; bounds (1280, 0)[1920 x 1080], 47 modes available
     Active, on-line, enabled, Vendor 4c2d, Model 7c0, S/N 0, Unit 2, Rotation 0
     UUID 0xa43d659548bd7b4d2bb2194aa4abd5b3
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: Display 0x003f003d: GL mask 0x2; bounds (2306, 0)[1 x 1], 1 modes available
     off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 1, Rotation 0
     UUID 0xffffffffffffffffffffffffffffffff
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: Display 0x04280600: Unit 0: Startup Mode 1280 x 800, CGSThirtytwoBitColor, Resolution 2, ioModeID 0x80000000, ioModeDepth 0x0, IOReturn 0x0
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: Display 0x0b41f002: Unit 2: Startup Mode 1920 x 1080, CGSThirtytwoBitColor, Resolution 1, ioModeID 0x80000000, ioModeDepth 0x0, IOReturn 0x0
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: Display added
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: Display removed
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: Display 0x04280600: GL mask 0x1; bounds (0, 0)[1280 x 800], 29 modes available
     Main, Active, on-line, enabled, built-in, boot, OpenGL-accel, Vendor 610, Model a018, S/N 0, Unit 0, Rotation 0
     UUID 0xe0ba58386be1d819c82b5fe445e5abaf, ColorProfile { 2, "HD 709-A"}
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: GLCompositor: GL renderer id 0x01024501, GL mask 0x0000000f, accelerator 0x00004693, unit 0, caps QEX|MIPMAP, vram 1024 MB
     texture max 16384, viewport max {16384, 16384}, extensions FPRG|NPOT|GLSL|FLOAT
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: Display 0x003f003f: GL mask 0x8; bounds (2304, 0)[1 x 1], 2 modes available
     off-line, enabled, OpenGL-accel, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 3, Rotation 0
     UUID 0xffffffffffffffffffffffffffffffff
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: GLCompositor: GL renderer id 0x01024501, GL mask 0x0000000f, accelerator 0x00004693, unit 0, caps QEX|MIPMAP, vram 1024 MB
     texture max 16384, viewport max {16384, 16384}, extensions FPRG|NPOT|GLSL|FLOAT
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: Display 0x0b41f002: GL mask 0x4; bounds (-1920, 0)[1920 x 1080], 47 modes available
     Active, on-line, enabled, Vendor 4c2d, Model 7c0, S/N 0, Unit 2, Rotation 0
     UUID 0xa43d659548bd7b4d2bb2194aa4abd5b3
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: _CGXGLDisplayContextForDisplayDevice: acquired display context (0x7fa798e0c3e0) - enabling OpenGL
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: GLCompositor: GL renderer id 0x01024501, GL mask 0x0000000f, accelerator 0x00004693, unit 0, caps QEX|MIPMAP, vram 1024 MB
     texture max 16384, viewport max {16384, 16384}, extensions FPRG|NPOT|GLSL|FLOAT
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: Display 0x003f003d: GL mask 0x2; bounds (2305, 0)[1 x 1], 1 modes available
     off-line, enabled, Vendor ffffffff, Model ffffffff, S/N ffffffff, Unit 1, Rotation 0
     UUID 0xffffffffffffffffffffffffffffffff
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: MPAccessSurfaceForDisplayDevice: Set up page flip mode on display 0x04280600 device: 0x7fa798e0c000  isBackBuffered: 1 numComp: 3 numDisp: 3
Nov 22 02:40:27 andreys-MacBook-Pro.local WindowServer[109]: MPAccessSurfaceForDisplayDevice: Set up page flip mode on display 0x0b41f002 device: 0x7fa798e0c3e0  isBackBuffered: 1 numComp: 3 numDisp: 3
Nov 22 02:40:29 andreys-MacBook-Pro.local WindowServer[109]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
Nov 22 02:40:29 --- last message repeated 1 time ---
Nov 22 02:40:29 andreys-MacBook-Pro.local WindowServer[109]: Display 0x04280600: Unit 0; ColorProfile { 2, "HD 709-A"}; TransferFormula (1.000000, 1.000000, 1.000000)
Nov 22 02:40:29 andreys-MacBook-Pro.local WindowServer[109]: Display 0x0b41f002: Unit 2; ColorProfile { 2, "HD 709-A"}; TransferFormula (1.000000, 1.000000, 1.000000)
Nov 22 02:40:29 andreys-MacBook-Pro.local WindowServer[109]: **DMPROXY** (2) Found `/System/Library/CoreServices/DMProxy'.
Nov 22 02:40:29 --- last message repeated 1 time ---
Nov 22 02:40:29 andreys-MacBook-Pro.local WindowServer[109]: Display 0x04280600: Unit 0; ColorProfile { 2, "HD 709-A"}; TransferFormula (1.000000, 1.000000, 1.000000)
Nov 22 02:40:29 andreys-MacBook-Pro.local WindowServer[109]: Display 0x0b41f002: Unit 2; ColorProfile { 2, "HD 709-A"}; TransferFormula (1.000000, 1.000000, 1.000000)
Nov 22 02:40:29 andreys-MacBook-Pro.local WindowServer[109]: Display 0x04280600: Unit 0; ColorProfile { 2, "HD 709-A"}; TransferFormula (1.000000, 1.000000, 1.000000)
Nov 22 02:40:29 andreys-MacBook-Pro.local WindowServer[109]: Display 0x0b41f002: Unit 2; ColorProfile { 2, "HD 709-A"}; TransferFormula (1.000000, 1.000000, 1.000000)
Nov 22 02:40:29 andreys-MacBook-Pro.local WindowServer[109]: Display 0x04280600: Unit 0; ColorProfile { 2, "HD 709-A"}; TransferFormula (1.000000, 1.000000, 1.000000)
Nov 22 02:40:29 andreys-MacBook-Pro.local WindowServer[109]: Display 0x0b41f002: Unit 2; ColorProfile { 2, "HD 709-A"}; TransferFormula (1.000000, 1.000000, 1.000000)
Nov 22 02:40:29 andreys-MacBook-Pro.local WindowServer[109]: Display 0x04280600: Unit 0; ColorProfile { 2, "HD 709-A"}; TransferFormula (1.000000, 1.000000, 1.000000)
Nov 22 02:40:29 andreys-MacBook-Pro.local WindowServer[109]: Display 0x0b41f002: Unit 2; ColorProfile { 2, "HD 709-A"}; TransferFormula (1.000000, 1.000000, 1.000000)
Nov 22 02:40:29 andreys-MacBook-Pro.local WindowServer[109]: Display 0x04280600: Unit 0; ColorProfile { 2, "HD 709-A"}; TransferFormula (1.000000, 1.000000, 1.000000)
Nov 22 02:40:29 andreys-MacBook-Pro.local WindowServer[109]: Display 0x0b41f002: Unit 2; ColorProfile { 2, "HD 709-A"}; TransferFormula (1.000000, 1.000000, 1.000000)
Nov 22 02:40:29 andreys-MacBook-Pro.local WindowServer[109]: Display 0x04280600: Unit 0; ColorProfile { 2, "HD 709-A"}; TransferFormula (1.000000, 1.000000, 1.000000)
Nov 22 02:40:29 andreys-MacBook-Pro.local WindowServer[109]: Display 0x0b41f002: Unit 2; ColorProfile { 2, "HD 709-A"}; TransferFormula (1.000000, 1.000000, 1.000000)
Nov 22 02:40:29 andreys-MacBook-Pro.local WindowServer[109]: Display 0x04280600: Unit 0; ColorProfile { 2, "HD 709-A"}; TransferFormula (1.000000, 1.000000, 1.000000)
Nov 22 02:40:29 andreys-MacBook-Pro.local WindowServer[109]: Display 0x0b41f002: Unit 2; ColorProfile { 2, "HD 709-A"}; TransferFormula (1.000000, 1.000000, 1.000000)
Nov 22 02:40:36 andreys-MacBook-Pro kernel[0]: The USB device Apple Internal Keyboard / Trackpad (Port 5 of Hub at 0x14000000) may have caused a wake by issuing a remote wakeup (2)
Nov 22 02:40:51 andreys-MacBook-Pro.local Yandex.Disk[220]: -[YDSystemStateController checkRestart]
Nov 22 02:40:51 andreys-MacBook-Pro.local Yandex.Disk[220]: -[YDOperationCenter performCheckRestartOperation]
Nov 22 02:40:51 andreys-MacBook-Pro.local Yandex.Disk[220]: -[YDOperationCenter performCheckRestartOperation] --- appState GLOBAL=Synced USERINFO=Received CORE=Started SYNC=Idle EXOP=NO SHROP=NO PROXY=YES PHSTUP=Idle BLOCK=NO SLEEP=NO
Nov 22 02:41:07 andreys-MacBook-Pro.local Google Chrome Helper[859]: Internals of CFAllocator not known; out-of-memory failures via CFAllocator will not result in termination. http://crbug.com/45650
Nov 22 02:41:07 andreys-MacBook-Pro.local Google Chrome Helper[859]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd. : LSXPCClient.cp #426 ___ZN26LSClientToServerConnection21setupServerConnectionEiPK14__CFDictionary_block_invoke() q=com.apple.main-thread
Nov 22 02:41:07 andreys-MacBook-Pro.local Google Chrome Helper[859]: Process unable to create connection because the sandbox denied the right to lookup com.apple.coreservices.launchservicesd and so this process cannot talk to launchservicesd.
Nov 22 02:41:07 andreys-MacBook-Pro.local Google Chrome Helper[859]: CGSLookupServerRootPort: Failed to look up the port for "com.apple.windowserver.active" (1100)

Update 2: just booted into ubuntu 13.10 (from usb stick) - the same problem as on mac - ubuntu display preferences tells me that a display is connected, buy no picture on the display is showing.

Looks like a hardware problem on my mac (or, a little change, efi one)...

Update 3: I forgot to update this later back. So. This was a hardware problem and Apple replace my macbook with new one (may be because it was less than 2 weeks in use and the problem was there since the begining).

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Did you manage to get this issue resolved? I'm having the exact same issue on my late-2013 13-inch MacBook Pro with retina. –  Enda Jan 27 at 14:27

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