Take the 2-minute tour ×
Ask Different is a question and answer site for power users of Apple hardware and software. It's 100% free, no registration required.

Several iPhone 4S owners have noticed a problem with their WiFi not working after upgrading to iOS 7.

It appears to be both a software problem (our phones have been working for nearly two years with WiFi being just fine before the upgrade) and hardware problem (it gets partially better when the iPhone is chilled (physically).

My particular symptoms:

iPhone boots off spontaneously. Diagnostics showing several panics with a debugger message of "WDT timeout" or "panic" listing kernel_task as the panicked task. WiFi switch is disabled and set to "Off", can only be enabled by refridgerating the iPhone and rebooting (possibly needing to reset network settings). When WiFi can be enabled, it repeatedly drops the signal. If the iPhone isn't cool, Settings freezes up in the WiFi settings and, to a lesser amount, in the Cellular settings. Once the iPhone warms up, the problems begin anew.

So the question is what can we practically do now? Is there any use calling Apple support (for out of warranty devices), should we take it in to an Apple store (for a not-too-expensive repair), should we take it to a local phone reapir shop (is this the type of thing they can repair and what does that usually cost/how long does it take), is there any reason to expect a software fix, or need we basically resort to exchanging our phones in for new ones?

share|improve this question
1  
Even I am frustrated with the same problem. –  Bharat Patil Oct 31 '13 at 6:30
    
I have this exact same issue. –  Django Reinhardt Jan 22 at 14:01
add comment

3 Answers 3

I say give Apple a shot. I've been successful in resolving similar upgrade issues by calling the support number or making a Genius Bar appointment.

Local repair shops are fine for fixing a hardware component (i.e. replacing a screen) but not much help for an iOS software problem. Also see ifixit.com for DIY hardware repairs. They are amazing.

share|improve this answer
add comment

I tried everything including changing the name on my iPhone 5 to remove the apostrophe, soft reset, resetting network settings, resetting all settings, resetting my router, manually entering my router information, installing the bug fix update, and two hard resets (factory reset) in a row out of desperation. None of it worked, my iPhone will not connect to wifi so it is virtually useless as anything other than to make calls with. I am dropping it off in the mail to Apple. Hopefully they can fix this issue. In the meantime I am left feeling very burned by the iOS 7 update. Good luck!

share|improve this answer
add comment

Personally I have had this issue.

My situation was that I had multiple Apple Airport Express's using WDS to extend my network. I powered one of these down so I had only one access point hosting the wireless network.

I then pin reset the device to factory settings. (see link) http://support.apple.com/kb/HT3728?viewlocale=en_US&locale=en_US

If you want to avoid a factory reset you could try degrading the connection (if it's not already) to something like 802.11b.

My particular situation improved when I disabled 802.11n, at least for the beta.

share|improve this answer
add comment

protected by Community Sep 29 '13 at 23:29

Thank you for your interest in this question. Because it has attracted low-quality answers, posting an answer now requires 10 reputation on this site.

Would you like to answer one of these unanswered questions instead?

Not the answer you're looking for? Browse other questions tagged or ask your own question.