Take the 2-minute tour ×
Ask Different is a question and answer site for power users of Apple hardware and software. It's 100% free, no registration required.

As soon as I updated my phone, my music controls stopped working. On the lock screen and in the Control Center, I can only change the volume, not the song. The buttons to change the song light up when I touch them but the song doesn't change. I have to go into the Music app to change the song every time. My screen isn't cracked or broken - it works perfectly fine. Please could I have some help on what to do?

share|improve this question

3 Answers 3

Try resetting your phone I was having the same problem, make sure to close ever app before turning your phone off. It's working for me at the moment but I've been having this problem since iOS 6 and also in iOS 7 now, so who knows how long it'll work.

share|improve this answer

Had the same issue with my 4S and tried turning my phone (all the way) off (by holding down the power button for 6 seconds …) and on (ditto) and it fixed the problem. I did NOT have to quit my apps. (A good thing since that's done differently in IOS 7 … with swipe(s))

It happened right after I updated the OS to 7.0.2; perhaps that's true for others affected by this.

share|improve this answer

Have same issue on my iPhone 4, went to settings and deactivated the control center access while locked, closed settings completely and turned off my cellphone. Turned it on and now it works not sure if this will be temporal. Hope Apple fixes this bug ASAP.

share|improve this answer

protected by Community Sep 26 '13 at 14:55

Thank you for your interest in this question. Because it has attracted low-quality answers, posting an answer now requires 10 reputation on this site.

Would you like to answer one of these unanswered questions instead?

Not the answer you're looking for? Browse other questions tagged or ask your own question.