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I have a macbook 2.4 Intel Core 2 Duo version 10.6.6 i updated the itunes to the newest version 10.2.1 & and an iphone 4 .. when i was updating to the newest software of the iphone a error occurred 1013, i went to the apple store and they change my phone.. i came back to restore the iphone again (the new one) and the same error happened is it my itunes or my computer making my phone break down?

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1 Answer 1

According to the Apple Support forums, it looks like a fix for this is to comment out gs.apple.com in your hosts file.

Comment it out in /etc/hosts by doing the following (taken from that page):

  • Open Finder
  • Hold down COMMAND + SHIFT keys and press 'G'
  • Enter "/private/etc/" in the field and press "Go"
  • Find "hosts" file in the directory
  • Drag the file to your desktop
  • Open it in text editor
  • Remove the line that has gs.apple.com entirely or put a # at the beginning of it to comment it out
  • Save the file
  • Drag it back to the /private/etc/ folder.
  • You'd need to enter your username and password to authenticate the move
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